I’ve had a great experience with Serverpress’s customer service. I posted a ticket and within 1 hr I got an email with a number to call. After 15 min on the phone I had my live site up and running locally offline. Wow. I had already tried a couple free ways to accomplish this but they both failed and I had no live support. So glad I paid for the premium version. Plus the user interface is streamlined, super efficient. It’s all been worth it to go with Serverpress!!
The BEST customer support period! I had an issue that there were 3 other well known companies whose product could be causing it. It dragged on for 2 days with no response or a pass the buck type of response from the other companies. I didn’t think of contacting ServerPress until today. They fixed it with in hours. Here is the kicker it was NOT really an issue with their software!!! This was a Disney/ Nordstroms level customer experience. They earned my agency as a customer for life.
I have been using DesktopServer for the a while, and it is a wonderful tool for local development. Today I encountered a problem and the lighting speed at which support was provided was more impressive than even the wonderful product itself. This is a truly awesome company, can’t recommend them enough.
I started out with the “limited” version of DesktopServer, then when it went on sale this past December I purchased the “premium” version… Wow…! Now, not only can I can create WP sites, but I can UPLOAD them as well…!
Probably the one leading factor that made me decide to finally “take the plunge” and purchase the premium version was the outstanding support I got when just using the “lite” version… Customer service and support AFTER the purchase is important to me and the folks at ServerPress.com are tops at both…!
I’m still learning WP and with DesktopServer as a tool, it will help lessen that proverbial “learning curve” as time goes on…
I create WP sites as a “hobby” – mostly for my friends, but if you are serious about making a living at creating and maintaining WP websites, then DesktopServer is a tool in your toolbox that will definitely help “…git ‘er done…” when it comes to the business of creating and maintaining WP websites [or blogs!]
Very glad I found your software and purchased the full version – I would say 100% worth it. I have never received support service like this before. So expeditious and pro-active.
Thank you very much – I am floored at the service I received.
Your satisfied customer
One of the best supported products I’ve used in a long time! We’ll be using this in all our WP development workflow.
Since I started working with DesktopServer, life has never been so easy for me. My brother told me about DesktopServer and bought me a version. Since then I have never been so confident working on my WordPress [sites] offline.
Not only does DesktopServer deliver on its promise to make the local-to-live process painless, it’s really the people behind the product that make it a no brainer for me to keep supporting their endeavors. Many companies boast of their premium support, but this small team sets the bar very very very high.
Thanks a million!
Desktop server saves me hours, and I love how fast and great the support is.
Awesome tool + phenomenal customer service! Seriously—what more can you say about a company that responds to a support request almost immediately and stays on the phone with you to help solve a problem.
This is SO not my area of expertise but support was amazing. They took the time to explain and answer all my questions show me the ropes. I now feel so much more confident using DesktopServer. I buy a lot of software and I have NEVER had the level of customer support provided here. Amazing product and even better support.
There are so many reasons why I recommend DesktopServer. Firstly it is without doubt the best piece of software I have ever purchased. Simply put it does exactly what the company says…every single time and without fail. It has saved me so much time in a business that relies on every minute. The ease of installation and use is second to none and it is a pleasure to use. The second reason is the level of support. I have never ever encountered such a consistent level of excellence in all my years. Requests are dealt with extremely quickly and solutions come just as fast with the point being they work first time every time. The standard of professionalism from everyone one I have dealt with is just so refreshing. To everyone at DesktopServer I say thank you and you genuinly have a customer for life. Thanks