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    • #80179
      Yulia Jenner
      Participant

      Hi, I created a new website, and when I click on the http://www.sitename.dev/wp-admin/install.php, I get a Not Found error and a 403:

      “Not Found

      The requested URL /wp-admin/install.php was not found on this server.

      Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.”

      When I go to Sites and click on the site link, http://www.sitename.dev, I get a page with “Desktop Server is built on XAMPP”.

      How this can be fixed? Thank you.

    • #82538
      Chase Chang
      Participant

      I have exactly same problem.
      Could someone please help?

      (on Mac, using the v 3.8.0 of Desktop Server)

    • #84650
      Gregg
      Keymaster

      Hello,

      Open DesktopServer
      Select the first option “Stop and restart the web and database services.” Next >
      Select “Restart the web and database services. ” Next >
      Next >

      Visit your website.

      Please let us know if this does not resolve the issue or if you need further assistance.

    • #87915
      Denzil Walton
      Participant

      I have the same problem. It tells me to open http://www.test.dev/wp-admin/install.php in my web browser but nothing happens. I restarted as directed above, and still nothing. Windows 10.

    • #88478
      Graham Wilson
      Participant

      Same here on two windows 10 machines.

    • #88521
      Gregg
      Keymaster

      Hello,

      For the Windows 10 users please see if the World Wide Web Publishing service is on.

      We have found in some cases after upgrading to Windows 10 the World Wide Web Publishing Services is turned on and can cause this issue.

      Click on the search button next to the start menu button in the Windows 10 taskbar and type “Administrative Tools”.
      You can either hit return or click on the “Administrative Tools” link that Windows finds for you.
      A control panel window will open with a list of tools. The one you want is “Services.” Double-click it.
      Another window will open called “Services.” Locate the one named “World Wide Web Publishing Service.”

      Right-click “World Wide Web Publishing Service” Then select “Properties”. In the window that appears, choose “Stop” then locate the “Startup type” dropdown, and set it “Manual.” Click “Apply” or “OK” to save your changes. You should be all set.

      Please let us know if this does not resolve the issue or if you need further assistance.

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