This topic contains 1 reply, has 2 voices, and was last updated by  Gregg Franklin 1 year, 1 month ago.

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  • #68885

    Renee
    Participant

    I am having major troubles with My desktop server and am wondering whether upgrading to the premium service will help resolve my issues.

    I have spent many many hours building my website and was actually at a point ready to deploy it live when suddenly MySQL server will no longer run on my computer.

    I have tried to http://docs.serverpress.com/article/141-creating-a-website-archive-manually to copy my website onto another computer (this was the process I was told to use to do that), but unfortunatly one of the steps seems to require MySQL server to be running so as far as I can tell I can’t copy my website onto another computer.

    If I upgrade to the Premium service and try to export my website will this work, or does that also require MySQL server to be running?

    If I upgrade to the Premium service and try to deploy my website will this work, or does that also require MySQL server to be running?

    If I upgrade to the Premium service will I receive better support so that I can solve these problems and access my website???

    I am will to pay to upgrade if it will help, I am honestly getting quite desperate and annoyed.

  • #69057

    Gregg Franklin
    Keymaster

    This issue has been addressed via private support.

    Please let us know if this does not resolve the issue or if you need further assistance.

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