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    • #168708

      Anybody using Monstroid and/or getting “Connection lost” messages?

      Every so often site I’m working on behaves just like is lost connection. Of course, I’m using Desktop Server so I’m not 100% what connection there is to lose? It is making me lose my mind.

      Any suggestions for troubleshooting this one?

      I’m 99% sure it has to do with Monstroid since that’s only variable. (It misbehaves on my Windows laptop also.)



    • #168832

      Hello Joshua,

      You might find these helpful:

      You can do some basic trouble shooting:
      – Disabling your WordPress Plugins
      – Disabling your Current Theme and reverting to the Default

    • #173434
      Sarah Pressler

      Hi There!

      In order to better server all our customers, we are closing our support forums and moving all support requests to our HelpScout support ticket system. We apologize for asking you to take one more extra step, but if you are still needing assistance, please fill out the form on our Contact Page. Your support request will be sent to our HelpScout support desk and our staff will respond as soon as possible.

      If you are looking for documentation, all our current docs are HERE and we plan to greatly extend our documentation center over the next couple of months.

      Please don’t hesitate to reach out to us for any reason. We will respond as quickly as possible.

      Thank you!

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