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This topic contains 3 replies, has 3 voices, and was last updated by  Mairead Meagher 1 year, 5 months ago.

  • Author
    Posts
  • #44564

    Leonie Marinovich
    Participant

    Hi,

    I can’t connect to my server. Both Chrome & Safari show the same error

    Best

    Leonie

  • #44910

    Gregg Franklin
    Keymaster

    Hello Leonie,

    Thank you for writing us. I’m sorry to hear this.

    Please open DesktopServer and select the first option “Stop or restart the web and database services”. Next >
    Select “Restart the web and database services.” Next >
    Next >
    Click the [ Sites ] button

    Please let us know if this does not resolve the issue or if you need further assistance.

  • #44958

    Leonie Marinovich
    Participant

    Hi

    Thanks for the support, followed the steps and ended up with a better interface (Dashboard etc) but now there is an error connecting to database. When I go into Tools I can access phpmyadmin

    Please let me know what additional information I can provide?

    Leonie

  • #58771

    Mairead Meagher
    Participant

    I have the same problem and tried your suggestion above but it doesn’t help. Any further ideas?
    Mairead

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