#96265

Gregg Franklin
Keymaster

Hello,

Are you a premium member? The current version is 3.8

We would like to do an assisted deployment which would give us an opportunity to review the archive and to see if there is an issue with the host.

For assisted deployment, please create a website archive to privately upload to our server

Use DesktopServer’s last option to “Import, export or share…”, followed by “Export or deploy…”.
Select your website project from the drop down combo box, “From Website”.
Ensure that the option is set to “Export to a website archive”.

You you do not need to supply any additional information. Skip filling out any additional fields and just click “next” until a zip file is produced. You may then upload the created zip file via our website at:

https://serverpress.com/request-assisted-deployment/

Please note that there is a 300MB limit on the upload page. If your .zip archive is larger than 300MB, you may wish to use a third-party service, such as dropbox.com to send us the file. Dropbox requests can be sent to our email (support@serverpress.com). In lieu of dropbox.com or our upload page, you may send us a URL to obtain the file.