Gregg Franklin


Thank you for writing us​​. I’m sorry to hear this.

We would like to review your archive.

Use DesktopServer’s last option to “Import, export or share…”, followed by “Export or deploy…”.
Select your website project from the drop down combo box, “From Website”.
Ensure that the option is set to “Export to a website archive”.

You you do not need to supply any additional information. Skip filling out any additional fields and just click “next” until a zip file is produced. You may then upload the created zip file via our website at:


Please note that there is a 300MB limit on the upload page. If your .zip archive is larger than 300MB, you may wish to use a third-party service, such as dropbox.com to send us the file. Dropbox requests can be sent to our email (support@serverpress.com). In lieu of dropbox.com or our upload page, you may send us a URL to obtain the file.