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Gregg Franklin

Hi Ian,

Thank you for writing us. I’m sorry to hear this.

BackupBuddy changed their format on version 5.0. You will want to upgrade to DesktopServer 3.6.5(The current version).

You can do this by renewing your membership at we do have a renewal code that will save you 25% Coupon code: renew25

P.S. 3.7 will be out in a couple weeks which will have a newer version of PHP and MySQL and some other shiny new improvements. As a renewed member you would get upgrades for a year.