Hi,
I just created the example.dev. once I clicked on the next button post creation as per the instructions, it did not open the login page. So i used the url and opened the page where I receive an “HTTP Error 404. The requested resource is not found.” From one of the discussions I found that another person had the same issue & he had restarted xampp_start from the xampplite folder & it worked. I tried the same but had no effect.
I am running this on a windows7 machine.Could you help me with this.
Thanks,Kanchana
Hello Kanchana,
Please take a moment to see if Apache (the web server) and MySQL (the database) are running. These are the two components that make up DesktopServer. You can find these components by checking your tasklist. Verify if the Apache and MySQL services are running, and from the correct location.
MySQL (mysqld.exe) and Apache (httpd.exe) services via your tasklist:
1) Bring up your tasklist by clicking start and typing taskmgr
2) Click the “Show processes from all users” button.
3) in the Processes tab look for mysqld.exe and one or more httpd.exe, right click and select Open File Location
The file location for both mysqld.exe and httpd.exe should be coming from the c:\xampplite folder.
If you don’t see the tasks running, try DesktopServer’s first option “Stop or restart…”, followed by “Restart…”. With both tasks running you should be able to visit the http://www.example.dev page you created (note that you should be very specific when typing the webpage; include the ‘www’ if it is apart of the domain name and use http:// which is needed for some browsers such as Chrome).
If the problem persists, please let us know.
Regards,
Stephen
Hi Stephan,
Thanks a lot for your reply. I did notice the mysqld.exe running but the httpd.exe is not. I tried the restart a couple of times but it does not start up the httpd.exe. Should I manually try and start the httpd.exe & then check if it works? what do u suggest?
Thanks
Kanchana
I went ahead and manually tried running htttpd.exe but no it wouldnt start up. How do I take this further?
thanks
kanchana
Hello Kanchana,
Did you check the troubleshooting section at http://serverpress.com/news/how-to-install-desktopserver/ ? You can try posting your c:\xampplite\apache\logs\error.log file. This is usually caused by another App that is locking port 80 and 443 which is needed by httpd.exe.
You can determine which app is locking using one of these methods outlined in this post: http://serverpress.com/topic/database-sql-missing-in-zip-import/#post-3697
hey Stephen,
It seems to work now. I had overlooked one of the services that uses the Http port. Thanks a ton
Regards
kanchana
