Support

Support for common questions and answers can be found below. Paying customers have priority access to our Premium Support forums. Free registration members using the current DesktopServer Limited can post in our courtesy Public Discussion forums.

ServerPress.com Account

• Pre-purchase DesktopServer FAQ
• Lost Login Information / Password Reset
• Updating Your Account Information
• Locating Your Forum Posts and Topics
• Purchasing and Renewing Your License

DesktopServer Installation

• Installing and Upgrading DesktopServer
• Uninstalling DesktopServer
• Troubleshooting Macintosh Installation
• Troubleshooting Windows Installation
• Manually Installing DesktopServer
• Manually Upgrading on Macintosh
• Manually Upgrading on Windows
• Manually Remove on Macintosh
• Manually Remove on Windows
• Creating a Website Archive Manually

DesktopServer Operation

• Getting Started with DesktopServer
• Importing a Live Website into DesktopServer
• Copying Development Websites
• Deploying from DesktopServer to a Live Server
• Requesting Assisted Deployment to a Live Server
• Using Blueprints to Automate Website Creation
• Troubleshooting DesktopServer on Macintosh
• Troubleshooting DesktopServer on Windows
• Find Existing Apache Web and MySQL Services

Advanced Topics

• Working with Dreamweaver, Coda, Netbeans, and PhpStorm
• Using LAN Sharing for Mobile Device Testing
• Getting Started with WordPress Multisite

Contacting Support

Priority support is reserved only for our Premium members. For high priority access, users should first login before using the Contact Us form. Lastly, you can always reach us at support@serverpress.com. Please be sure to include your username in the subject line if you are a paying customer to get immediate priority.